David Maggiore
Bencin & Associates, LLC
Cleveland, Ohio

David Maggiore is the President of Bencin & Associates, LLC (formerly Richard L. Bencin & Associates.)
He joined the firm in 1998 as Executive Vice President and partnered in expanding the executive recruiting business. In addition to corporate management and administration, he is actively engaged in all search and recruiting activities.

David began his career in the finance area with the Van Dorn Company, a Cleveland-based Fortune 500 manufacturer. He was eventually named Treasurer and the youngest corporate officer in the company’s history. He was also instrumental in leading the corporate strategic planning process and investor relations activities. Prior to joining Richard Bencin & Associates, David co-owned and operated a regional manufacturer/retailer of consumer food products that included managing a 24×7 customer service department and field service department.

David has co-authored numerous articles in many of today’s leading call center magazines including Contact Professional and Call Center.
He received hisMBA degree from The Ohio State University and a BS degree in Business Administration from The University of Akron.
Richard L. Bencin
Richard L. Bencin & Associates Cleveland, Ohio. The late Richard L. Bencin was the founder of Richard L. Bencin & Associates in Cleveland, Ohio, the very first call center management recruiting company in the world in 1981.