Recruiting Services

Bencin & Associates specialize in the recruitment of the “best available candidates.”  This often means a national search and sometimes an international search.  We can also prioritize a local search for a specific geographical location.

Our focus is on the call center/contact center industry.  Searches typically focus from the managerial level on up to the executive level.

We provide both contingency and retained searches.
Examples of some specific functional areas include the following:


  • Executive Office
  • Operations
  • Business Development
  • Client Services
  • Training
  • Quality
  • IT
  • Workforce Management
  • Vendor Management
  • Human Resources

  • Customer Service
  • Inside sales
  • Help Desk
  • Technical Support
  • Lead Generation
  • etc.